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Automation or AI? What’s the best fit for your dealership strategies?

28 Apr 2022

I will start this article with industry buzzwords that aren’t “digital retailing.” I already screwed that up, but the words I want to focus on are those claims by every automotive tech vendor: “AI powers our platform.”

Why you shouldn’t be afraid of letting robots talk to your customers

25 Jan 2022

Artificial Intelligence will not surprise you… That’s because it’s incremental.

How a newsroom approach will get your marketing flying in 2022

25 Nov 2021

I recently presented a session to North American dealers that I wanted to share with the Auto Retail audience. It’s a simple approach to building out your business’ content marketing calendar; I want you to think like a news channel. You may already be thinking, “so you’re asking me to push out the same amount […]

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