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How to make finance a seamless part of the purchase process
19 Nov 2021Arranging finance for a vehicle can be a stumbling block in a customer’s journey from test drive to heading away with their new car. Andy Tong, managing director of Profit Training, gives his tips on how the whole team can make the process as seamless as possible: If you run with a business manager, make […]
Why the financial climate should be guiding the cars you sell
12 Nov 2021Used car prices have increased 21.8% since April 2021 – Office for National Statistics Diesel costs hit a record high of 147.94p per litre, on 1 November, a week after petrol hit a new peak of 144.35p per litre – RAC and AA Data Energy prices are expected to keep rising for the next 18 […]
How the FCA is taking aim at sludge and how to tackle it
21 Jul 2021On 14 May, the FCA published a consultation paper. Now those of us that work closely with the regulator knew it was coming – and that many would argue is long overdue. CP 21/13 details the regulator’s appetite to make changes to the way we interact with and communicate to our customers, and like all […]
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