Eden Vauxhall has taken a proactive step that will guarantee that more of its customers get behind the wheel of an electric car, whether they are thinking of buying one or not. The group has replaced all of its courtesy car fleet with electric Corsa-Es, with every customer set to be offered one when their […]
According to the latest Barometer survey, recruitment is one of the main causes for concern and one of the biggest challenges facing the automotive retailing industry. The situation could well be further complicated by the recent rise in electric vehicle sales, with battery electric vehicles up by 138.7% for the first half of 2021 versus […]
Meeting the expectations of customers for EVs through both sales and aftersales requires changes both in thinking and in processes. At the same time, retailers need to consider the longer-term implications of growing numbers of EVs that will reduce servicing revenue, looking how they can plug the gap in that revenue stream.
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