Every sales executive works hard to qualify the customer’s metal needs, but we should all be working just as hard towards their paper needs too. This is important to us, because we need to know what motivates a customer to buy paper which enables us to provide the customer with the truly informed choice of […]
There are very few customers totally happy talking about methods of payment and their general finances in the open environment of a showroom. During my divorce (the current Mrs Tong doesn’t read my articles so I’m pretty safe with that statement) I was interviewed by the legal beagles for the sole purpose of quantifying my […]
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