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Finding the EV technicians of the future
27 Jul 2021According to the latest Barometer survey, recruitment is one of the main causes for concern and one of the biggest challenges facing the automotive retailing industry. The situation could well be further complicated by the recent rise in electric vehicle sales, with battery electric vehicles up by 138.7% for the first half of 2021 versus […]
How artificial intelligence could boost the service centre of the future
14 May 2021Every day it seems cars are getting safer, more environmentally friendly and more technologically advanced – until it’s time to contact the dealer for service. Service and repair are where auto dealers make most of their money so, with all the technology that’s being built into cars these days, where can we implement some of […]
5 lessons from the MOT mountain caused by 2020’s delays
14 May 2021The ripple effect of 2020’s lockdown is set to strike the MOT sector once again in 2021, with last year’s postponements potentially set to play havoc with the retail industry’s diaries. The six-month extension meant that customers didn’t have the same need or urgency when it came to getting their car MOTd at the point […]
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