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Five tips to tackle the oncoming £1.3bn aftersales gap
24 Jan 2022The pandemic has seen a dip in new-car registrations to the tune of around 1.3 million over the last two years, and this could rise to as many as 1.8-million by the end of 2022 according to estimates by data specialist Real Time Communications (RTC). RTC insights and data director, John Law, says: “While a […]
Keep buyers coming back again and again with aftersales
19 Nov 2021If a customer is treated well enough that you win their loyalty for multiple car cycles you only have to generate one lead for several sales and a host of aftersale work. This is not only cheaper, but also easier, than continuously prospecting for new leads. These six tips will help ensure customers trust you […]
Why every sales person should think years in advance
10 Sep 2021It is undeniable that sales staff are crucial to securing the first car sale to a customer that is new to the business. Regardless of where the lead comes from, a good sales experience will ensure they drive away happy, while a bad one might well see them heading down the road to a rival. […]
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